Feedback Form to maybe replace listen 360

We would decide what questions we will ask, yada yada...

Idea... Each night an autoCron job runs and downloads today's sales activity from CCS via API. It then text messages each customer asking if they would like to leave feedback on their experience and displays a link to this page for them to do so.

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Rate Your Experience

Image Quality

Excellent	Good	Average	Poor
ExcellentBlack Grey Pattern Shoes Excellent	GoodBlack Grey Pattern Shoes Good	AverageBlack Grey Pattern Shoes Average	PoorBlack Grey Pattern Shoes Poor

Shipping

Excellent	Good	Average	Poor
ExcellentBlack Grey Pattern Shoes Excellent	GoodBlack Grey Pattern Shoes Good	AverageBlack Grey Pattern Shoes Average	PoorBlack Grey Pattern Shoes Poor

Ease of ordering

Excellent	Good	Average	Poor
ExcellentBlack Grey Pattern Shoes Excellent	GoodBlack Grey Pattern Shoes Good	AverageBlack Grey Pattern Shoes Average	PoorBlack Grey Pattern Shoes Poor

Rate Your Overall Experience (5 stars or 10?)

Conditional Field... If customer chooses 3 or less it will ask if they would like to open a Help Desk ticket, if they say Yes it will save this form to include the CCS data in the ticket then it will take them to the ticket page. If they choose 4 or 5 it will NOT open a ticket but create an testimonial and place it into queue for approval before adding to the testimonial page.

Please Share Your Feedback

Hidden from user or not?: First Name - Obtained from CCS via API

First

Last

Hidden from user or not?: Email - Obtained from CCS via API

Hidden from user or not?: CCS Order Number - Obtained from CCS via API

Hidden from user: Whatever other data we want to harvest from CCS via API

Feedback Form to maybe replace listen 360

Rate Your Experience

This page is still work in progess and does not show on the website menus.